Sep 26, 2024 · According to Southwest 80% of its customers and 86% of passengers who choose other airlines want assigned seats. Southwest has found itself under pressure from an activist shareholder group ... ... 6 days ago · Southwest Airlines is ending its longstanding practice of open seating that began with the airline's founding in 1967 and switching to assigned seating.. Southwest announced the changes as part of ... ... Oct 17, 2024 · Update: Southwest Airlines announced in July several upcoming changes to its boarding system, seat assignments and cabin configuration. Red-eye flights are also now bookable on certain routes ... ... Jul 25, 2024 · Southwest Airlines is putting an end to its open seating policy 02:13. Southwest will start selling assigned seats, marking a major shakeup of a signature policy that has set the low-cost carrier ... ... Sep 10, 2023 · Southwest seating details (seating chart) If you’re flying Southwest, chances are you’ll be flying on a 737-700 or a 737-800. You might be wondering about how much room you’ll have with your Southwest seating and here’s what you can expect: 737-700 — Pitch (leg room): 31 inches; width 17 inches ... ">
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Family Boarding and Seating

If you are traveling with a child six years old or younger:

  • Up to two adults traveling with a child six years old or younger may board during Family Boarding, which occurs after the “A” group has boarded and before the “B” group begins boarding.
  • There should be enough open seats to enable the child to sit next to at least one accompanying adult.
  • If the child and adults are all holding “A” boarding passes, they should board in their assigned boarding position rather than waiting for Family Boarding
  • If you need and request assistance, Southwest will endeavor to seat a child next to one accompanying passenger (14 and older) to the maximum extent practicable and at no additional cost.
  • Families can speak to Gate Agents or Flight Attendants to request assistance.

If you are traveling with a child age seven to 13 years old:

  • If you need and request assistance, Southwest will reasonably endeavor to seat a child next to one accompanying passenger (14 and older) to the extent practicable and at no additional cost.

Preboarding

Some Customers with disabilities may preboard at the very beginning of the boarding process prior to general boarding. Preboarding is available for Customers with disabilities who need a specific seat to accommodate a disability, need assistance boarding the aircraft, or need to stow an assistive device.

A Customer Service Agent at the ticket counter or the departure gate can help with this accommodation, and you'll be asked questions to determine if you qualify. You'll receive a new boarding pass marked with PRBD if you qualify, which lets the Operations Agent at boarding know that you can preboard. Remember that you can't occupy an exit seat if you preboard.

Customers with disabilities who simply need a little extra time to board or otherwise do not qualify for preboarding may board between the "A" and "B" groups, before Family Boarding. A Customer Service Agent at the ticket counter or departure gate can give you a new boarding pass marked with XT, which lets the Operations Agent at boarding know that you can board before Family Boarding.

Interested in improving your boarding position?

Upgraded Boarding gives Customers the ability to upgrade their boarding position to A1-A15 24 hours before the flight, depending on availability. This allows Customers the opportunity to be among the first to board the aircraft, pick their preferred available seat, and access the overhead bin space.

If available, EarlyBird Check-In® gives Customers the convenience of automatic check-in before our traditional 24-hour check-in. As an EarlyBird Check-In Customer, you'll have the benefit of an earlier boarding position, a better opportunity to select your preferred available seat, and earlier access to overhead bin storage for your carryon luggage.

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Southwest Airlines is ending its longstanding practice of open seating that began with the airline's founding in 1967 and switching to assigned seating.

Southwest announced the changes as part of a three-year transformation plan called "Southwest. Even Better." that was unveiled in September. In a speech at the Goldman Sachs Industrials and Materials Conference, Southwest CEO Bob Jordan said the changes, including assigned and premium seating, would be "transformational."

"It's not going to change who we are or the values that we stand for, but it changes the product that we can offer our customers," to give them the experiences they prefer, Jordan said.

Here's the latest on Southwest's new seating policy and when assigned seating starts.

When is Southwest going to assigned seating?

Southwest Airlines will end open seating in early 2026.

Enjoy your worry-free vacation: Best travel insurance policies

It will sell tickets for the first flights with assigned seating and premium seats in the second half of 2025.

How does Southwest assigned seating work?

Southwest assigned seating will work similarly to other airlines: Passengers who buy the cheapest tickets can select a seat for a fee, or a seat will be assigned to them the day before their flight.

Passengers also will be able to pay for premium seats with up to 5 extra inches of legroom. About a third of Southwest's seats will be premium, and premium passengers will be among the first to board the plane.

Depending on their status, Southwest Rapid Rewards members can select seats without paying extra. A-List members can select standard legroom seats at the time of booking at no additional cost; they'll have the opportunity to upgrade to a premium seat within 48 hours of the flight at no extra cost if any are still available. A-List Preferred members can select any available seat, including extra legroom seats, at no additional cost.

Southwest estimates the availability of extra legroom seats will look like this:

  • Boeing 737-8 and 737-800:  68 seats with 3 additional inches of legroom.
  • Boeing 737-7:  48 seats with 3 additional inches of legroom.
  • Boeing 737-700:  40 seats with 5 additional inches of legroom.

Southwest will reconfigure its cabins with new seats from RECARO, known for their automotive seating and gaming chairs. The new seats will have six-way headrests, more cushioning and electronic device holders.

Overnight flights: Southwest Airlines adds red eye flights for the first time

Michael Salerno is an award-winning journalist who’s covered travel and tourism since 2014. His work as The Arizona Republic’s consumer travel reporter aims to help readers navigate the stresses of traveling and get the best value for their money on their vacations. He can be reached at  [email protected] . Follow him on X, formerly Twitter:  @salerno_phx .

Support local journalism.   Subscribe to  azcentral.com  today .

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How to Hack Southwest’s Boarding Groups

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Table of Contents

How does Southwest boarding work?

What is the southwest boarding order, how to get a better southwest boarding position, southwest family boarding: how to sit together, how to get the best seat on southwest airlines (group a), other ways to get a good seat on southwest, southwest seating chart, when you're not happy with your southwest boarding number, southwest boarding groups, recapped.

Update: Southwest Airlines announced in July several upcoming changes to its boarding system, seat assignments and cabin configuration. Red-eye flights are also now bookable on certain routes. Read more of the news here .

The Southwest Airlines boarding process is perhaps more polarizing than whether pineapple belongs on pizza. But one thing’s for sure: The Southwest boarding process is certainly unique.

So how does Southwest boarding work? For starters, there are no assigned seats. There’s no guarantee you’ll get that coveted window seat behind the exit row (which means no seat directly in front of you). There’s no guarantee you’ll end up seated next to your travel buddy.

Yet it also means you get to pick your seat from whatever is available once you board the plane. If the guy in Row 3 has already whipped out his tuna sandwich, maybe you opt for a seat at least a few rows back.

The Southwest boarding process is also theoretically more efficient (at least according to MythBusters ) than most boarding systems with assigned seats.

For some, Southwest's open seating and boarding process creates a thrilling race for the best seats. For others, it can feel chaotic. So with that, let's unpack Southwest’s boarding method to help you get the best seat on your flight.

SOUTHWEST CREDIT CARDS WITH BOARDING BENEFITS

Unlike some credit cards offered by other major airlines, Southwest cards don't automatically get you priority boarding. But they do cover some of your costs when you pay to get a better boarding position:

Southwest Rapid Rewards® Priority Credit Card

on Chase's website

Chase Southwest Rapid Rewards® Plus Credit Card

Reimbursement for 4 upgraded boardings, when available, each anniversary year.

Reimbursement for 2 EarlyBird check-ins each anniversary year.

To receive reimbursement for an upgraded boarding or EarlyBird Check-In, you must pay for it with the card . Reimbursement will appear as a credit on your statement within one to two billing cycles.

» Learn more: Best Southwest Airlines credit cards

Rather than assigning seats to passengers, Southwest has an open seating style. Here's how Southwest determines who gets to pick their seats in which order:

Know your Southwest boarding position

There are typically three Southwest boarding groups (plus a few in-between groups of sorts, like family boarding).

The standard boarding groups are either: A, B, or C.

With that, there are typically positions 1-60.

Your boarding group is printed on your boarding pass. Group A boards first, then group B, and afterwards group C.

Positions are assigned at check-in, which opens exactly 24 hours before departure. Though, you can hack the system and check-in earlier than that (but more on how to get a better Southwest boarding position later).

If you get A1, then it’s your lucky day — you’ll likely be the plane's first passenger. (Though there may be some exceptions for people with certain disabilities, pre-boarders or people connecting from an earlier flight.) If you get C60, well, hopefully, you’re fine with the middle seat near the bathroom.

Here’s what a paper Southwest boarding pass with the boarding position looks like. This boarding pass indicates Group A and boarding position 40.​​ This means the passenger can board the aircraft after Group A positions 1-39 have boarded.

southwest boarding groups how to

Listen up for your boarding group to be called

As the gate agent prepares the plane for boarding, they’ll call boarding groups (e.g., Group A, 1-30). From there, you’ll head to one of the numbered posts at the gate area, broken up into smaller blocks (e.g., position 1-5). Stand between the corresponding posts based on your boarding position.

Embrace the Southwest open seating policy

Once onboard, pick any open seat, stow your stuff in the overhead bin or under the seat and get ready for takeoff.

Everyone has their favorite seat, but of course the benefits of a good boarding position mean increased likelihood that you'll nab your seat of choice. That could include getting that coveted window seat, having more overhead bin space, or simply deplaning faster.

Southwest is my go-to domestic airline. Free cancellations and no change fees have saved me a boatload of money over the years. I can also transfer points from Chase Ultimate Rewards® to Southwest, allowing me to offset the cost of the flight.

If you keep an eye on flight deals offered by Southwest, you can cancel your flight for free and rebook at the lower fare. Just remember to set a calendar reminder to check in 24 hours before your flight to secure an early boarding number.

I don't like flying Southwest because I find the experience to be stressful, mainly due to the open seating policy. You have to check in right when it opens to get a good boarding position. Then, while boarding, you have to avoid eye contact with people and hope they don't sit next to you.

However, I will say that it is very simple to cancel flights with Southwest, which is great if you have flexible travel plans.

Here’s the order of how early Southwest's boarding groups get to enter the plane, from first to last:

1. Preboarding

Southwest allows people who need boarding help or extra time, or folks with specific seating needs to accommodate their disability, to board first. To join that group, request preboarding from a Southwest customer service agent at the ticket desk or departure gate.

Southwest employees will ask "fact-finding questions" to decide if you meet the pre-boarding qualifications. If you do, you’ll receive a boarding pass with a specific preboarding designation, allowing you to preboard with one companion. If you’re traveling with more than one other person, they’ll typically have to board with their original group.

People who are preboarding are not allowed to occupy an exit row seat.

Next up? People with seats in A1-A15 — which is typically filled with Southwest elite flyers, people who purchased Southwest Business Select fares and those who paid extra for their tickets before boarding.

Southwest sells any leftover A1-A15 boarding positions either online through Southwest's upgraded boarding portal within 24 hours of departure, or at the gate.

The rest of Group A follows with A16-60.

3. Other people with disabilities

If you don’t qualify for preboarding but need extra boarding time, you can board after the A group but before Family Boarding and B groups. You’ll still need to speak to a Southwest customer service agent, who will print you a new boarding pass with an extra time designation, indicating that you can board with this group.

4. Families and active-duty military in uniform

If you’re traveling with a child 6 years old or younger, you and up to one other adult can board during Family Boarding, which occurs before the B group. Active military traveling in uniform may also board during this time.

» Learn more: Bookmark these military travel discounts

5. Groups B and C

Next up is B group. For large and full flights, there’s also C group. Both groups board in numerical order from position 1 to position 60.

There are a few ways to get an early (which means better) Southwest boarding position. But many of them come at an extra cost.

If you don’t want to pay anything more than what the Wanna Get Away, Wanna Get Away Plus or Anytime fares already cost, your boarding position is decided based on your check-in order.

Check in online at Southwest.com or on the app beginning 24 hours before your flight's scheduled departure time. Or, check in at the airport.

But, the longer you wait, the worse the boarding position you’ll have.

Set an alarm for that 24-hour mark (maybe even a few minutes early to get logged in) to make sure you get the best Southwest boarding position possible.

Families (two adults traveling with a child 6 years of age or younger) can board after Group A but before Group B. If the child and adult both have Group A assigned on their boarding pass, they can board along with Group A in their allocated boarding position.

However, this still doesn’t guarantee you’ll sit together, especially if your boarding position is A50. The best way to ensure you sit together (and where you want) is to buy a Business Select fare, upgrade your boarding pass or have the Southwest Rapid Rewards® Priority Credit Card or the Southwest® Rapid Rewards® Performance Business Credit Card .

Everyone has a different favorite seat on an airplane, but the easiest way to get the best seat on Southwest is via an A1-15 boarding group position. Since this is the first boarding group, you’ll have your pick of nearly any seat.

Here are three ways to guarantee an A1-15 group position on Southwest, but it’s going to cost you:

1. Buy a Business Select fare

Business Select fares come with many perks including Fly By priority lane access, a complimentary premium drink, and yes, guaranteed receipt of an A1-15 boarding position.

Business Select fares are not cheap. They can often be multiple times more expensive than Wanna Get Away fares, but they tend to be a better deal than Southwest’s middle tier called Anytime fares.

If you’re willing to pay for a seat upgrade, it’s almost always better to opt for Business Select over Anytime fares because you’ll get benefits like elevated points earning and the guarantee of a good seat.

2. Buy upgraded boarding (when available)

While not a guarantee, Southwest sells the remaining A1-A15 boarding positions for an extra fee. You can purchase that either on the day of travel at the ticket desk or gate, or within 24 hours of takeoff on Southwest's website .

It’s $30 to $80 per segment depending on your itinerary. These positions are not assigned to regular ticket customers once the 24-hour check-in window begins, so if the flight is low on elite flyers or Business Select passengers, there may be some available for purchase.

3. Use a Southwest credit card to get complimentary upgraded boarding (when available)

The Southwest Rapid Rewards® Priority Credit Card and the Southwest® Rapid Rewards® Performance Business Credit Card , reimburse cardholders for up to four upgraded boardings to positions A1-A15 every anniversary year.

The process is the same as anyone else purchasing upgraded boarding. You’ll have to buy it on the day of travel at the ticket desk or gate, and it’s only for sale if seats are available. But no matter the cost — whether $30 or $50 — you’ll get that four times a year in the form of a credit reimbursement.

Those boardings can be purchased all at once or for different flights, so you could opt to upgrade your posse once or give yourself the VIP treatment a few times throughout the year.

» Learn more: The best airline credit cards

These two options won’t guarantee an A boarding position, but they’ll still put you ahead of others who try to check in online 24 hours out or at the airport ahead of their flight:

1. Have Southwest elite status

Customers with Rapid Rewards A-List Preferred or A-List Member status get their boarding position automatically reserved 36 hours before departure. That's before normal check-in begins, putting them ahead of everyone else who has to wait for that 24-hour window. The benefit also applies to other travelers on the same reservation as A-List Preferred or A-List Members.

While holding Southwest status doesn't guarantee an A position (e.g., if everyone else on the flight also had A-List Preferred or A-List status), it will get you the earliest position available (and sometimes lands you in the A1-A15 positions).

2. Buy EarlyBird Check-In

EarlyBird Check-In is an add-on to your ticket that automatically checks you in 36 hours before the flight's scheduled departure time. That puts you in the running for the best boarding position next to folks with Southwest status, Anytime and Business Select fares, and ahead of everyone else who has to wait for the 24-hour window.

EarlyBird Check-In typically costs $15-$25 one-way per passenger on top of your fare price.

How is EarlyBird Check-In order decided? Boarding positions are assigned based on the time that EarlyBird Check-In was bought relative to passengers within the same fare class. So Wanna Get Away Plus passengers will be checked in ahead of Wanna Get Away passengers with EarlyBird.

EarlyBird does not guarantee a boarding position, but it does increase your odds of getting in a better boarding position. EarlyBird check-in generally means Southwest A group.

What’s a good seat on your Southwest flight? Head over to Seatguru. Once there, type in your travel date and flight number to choose your flight.

Oftentimes, Seatguru shows several aircraft configurations for a specific flight. For Southwest, Seatguru features three aircraft seating charts: Boeing 737 MAX 8, Boeing 737-700 and Boeing 737-800. Make sure your aircraft matches the Seatguru result.

From there, read the seat reviews. The plane seats will either be green, yellow, red or white. Green means it's a great seat (usually with extra legroom) and yellow means there is some drawback (like limited recline). Red means several drawbacks (such as a misaligned window and near the bathroom).

White seats are just regular cabin seats

If you’re cool with checking your luggage if the overhead bins run out of space or don't mind the middle seat for a few hours, then getting assigned Group C will be manageable.

But if you want to be among the first to board and accidentally ended up with a bad boarding position, your best bet to jump the line is to pay the $30-$50 for an A1-15 boarding position. You can do this either in-person at the airport or online.

If Business Select is sold out, you’re probably out of luck on purchasing upgraded boarding. Next time, consider purchasing EarlyBird Check-In or booking a higher fare class to begin with.

» Learn more: Is there a right way to exit an airplane?

Southwest offers three boarding groups (A, B or C), and a position 1-60+, which get assigned at check-in. While the Southwest boarding process can be confusing, remember this: Check in exactly 24 hours before your flight, and you'll generally be OK.

Otherwise, you can pony up extra cash for expensive tickets or upgraded boarding passes. Know which of your credit cards may offer airline credits to offset these fees, as they can get you out of a jam when you miss the check-in deadline.

If you’re traveling with a larger group with multiple reservation numbers, everyone needs to handle their business and check in separately if you want any shot at getting boarding positions near each other.

Southwest follows an open seating style, meaning there are no assigned seats. You’ll be assigned a boarding group (either A, B, or C) and position (1-60+) upon check-in, which determines your boarding order. Once on board, you choose your seat. If you’re last to board, you likely won’t get to sit with your family.

However, Southwest has a solution to better ensure families can sit together. If you’re traveling with a child 6 years old or younger, up to two adults may board during Southwest’s Family Boarding period, between Group A and Group B boarding (unless both the child and adults have A boarding passes and can board in that earlier group).

For an additional fee, EarlyBird Check-In automatically checks you in 12 hours ahead of the traditional 24-hour check-in window. While it’s not a guarantee of the coveted A boarding group, you’ll end up in an earlier boarding position than if you had not paid for it.

Families with children 6 and under can board before Group B free of charge, so for these travelers, paying for EarlyBird Check-In is usually not worth it.

However, if you have children older than 6 and don’t want to risk sitting apart on the plane, it can make sense to pay for EarlyBird Check-In.

Your Southwest boarding group is determined upon check-in. The earlier you check in, the earlier your boarding group.

Typically, you’ll check in for your flight online beginning 24 hours before the scheduled departure time or anytime thereafter. If you don’t, you can check in and get your boarding pass at the airport through the Southwest ticket counter or, if available, a self-service kiosk.

However, you can secure an earlier boarding position by purchasing a Business Select fare, purchasing EarlyBird Check-In or by purchasing an upgraded boarding pass from the counter on the day of travel (when available).

Generally, yes, you can sit anywhere on Southwest. Since the airline's flights have open seating, you simply choose any available seat once on board.

There are a few exceptions. For example, passengers who preboard may not occupy an exit seat.

Seniors do not get priority boarding on Southwest.

There is priority boarding for customers who have a specific seating need to accommodate their disability, who need assistance in boarding the aircraft or who need help stowing an assistive device. These passengers board before Family Boarding, between the A and B groups.

No, Southwest does not have assigned seats. Instead, passengers can select their seat upon boarding. Passengers board in alpha-numerical order, and your boarding position is determined by your fare, if you purchased EarlyBird Check-In, whether you're part of certain preboarding groups and how quickly you check in for the flight 24 hours ahead of departure.

If you are assigned to boarding group C on Southwest, expect to have fewer window and aisle seat options, and less overhead bin space. You may, however, secure a middle seat towards the front of the plane, which can mean earlier disembarkation. Though boarding Group C on Southwest isn't great, there are some possible upsides.

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Get valuable perks like free checked bag, lounge passes and rental car insurance for a fee of $0 intro for the first year, then $95. Limited time offer: Earn 60,000 bonus miles after you spend $3,000 on purchases in the first 3 months your account is open.

Watch CBS News

Here's why Southwest is assigning seats — and what it means for customers

By Megan Cerullo

Edited By Aimee Picchi

Updated on: July 25, 2024 / 5:04 PM EDT / CBS News

Southwest will start selling assigned seats , marking a major shakeup of a signature policy that has set the low-cost carrier apart from airlines for half a century. The new policy, announced Thursday, will make flying Southwest look and feel remarkably different for customers. 

The shift will affect how customers of the discount carrier select seats and board planes. Southwest passengers, including longtime fans of the open seating policy,   will also be able to choose different types of seats for a price, including those offering more legroom. These changes could affect ticket costs across the board, according to experts, although Southwest has not addressed pricing or indicated that regular seat costs will change. 

Some experts are cheering the move, saying it amounts to an improvement for both passengers and the airline. 

" Southwest's decision to start assigning seats and plan to add extra-legroom seats prove an old dog can learn new tricks," Henry Harteveldt, president of Atmosphere Research Group, told CBS News. "It will make their flights more orderly and comfortable. And it should also improve the airline's bottom line as well."

Southwest will begin selling tickets with assigned seats beginning in 2025. The airline will reveal additional details around changes to the flight boarding process in September. Here are three ways flying Southwest could change. 

Assigned seats

Southwest is ending its open seating policy, in which customers find a cabin seat on a first-come, first-serve basis. When the changes go into effect next year, customers will purchase tickets with assigned seating, eliminating some of the stress associated with the current boarding process. 

"It's a pretty big change for Southwest, which always had an open seating system, and you had to run into the cabin and try to find the seat you want," Clint Henderson, managing editor of The Points Guy, told CBS MoneyWatch. 

Henderson said this turned off some business travelers like himself from choosing to fly Southwest, and he predicted the change could attract a new crop of customers to the airline.

"Many business travelers don't want to fight for a seat and deal with the drama that sometimes entails," Henderson said. 

Tensions can run high on airplanes too, with testy passengers quibbling over limited and sometimes shared real estate.

"Since the pandemic, airline passengers may be less cordial and less amicable," said airline customer experience analyst Marbue Brown. "There are certainly benefits to environments where there is no ambiguity about who owns a seat."

Some seats will have more leg room

In addition to assigned seats, Southwest will introduce premium seating, offering passengers extended legroom on one-third of a cabin's seats. 

Southwest already lets customers pay to be first in line to board aircraft, "but this is a much bigger change now, with premium seats available for purchase," Going.com's Keyes said.  

The airline is likely responding to travelers' penchant for more premium travel experiences following the pandemic, according to Keyes. "The demand is for premium economy, business class and better seats, which Southwest doesn't have to offer," he said. 

Southwest's seats already offer more legroom than traditional carriers', which has been a selling point for the airline. They come with 32 inches of space, versus the industry standard of 30-31 inches. It's possible Southwest's new cabin configuration could shrink its current standard of 32 inches of space, some experts said.

"They haven't announced the new cabin design, but the most likely outcome is we're going to see that 32 inches of legroom to start to shrink for main cabin, and for it to be more like 31 or 30," Scott Keyes, founder of Going.com, told CBS MoneyWatch. "That's normal for people who are used to flying American or United, but cramped for people who fly Southwest." 

Price changes

The new cabin configurations could drive up ticket prices across the board because Southwest's aircraft might contain fewer number of total seats, industry analysts said. On the other hand, the dramatic policy changes could be price-neutral, depending on how Southwest redesigns its plane cabins. 

"Some folks will pay more for extra legroom, and, based on how you reconfigure planes, you might not have to raise prices on other seats," Brown said. 

What remains to be seen is whether Southwest will introduce a bare-bones, basic economy-type offering. 

Currently, all tickets come with free checked bags and free   changes. "But might they start to offer an economy package that includes more restrictions on baggage? That's something we'll have to wait and see," Keyes said. 

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.

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UponArriving

UponArriving

seat assignment for southwest airlines

Southwest Boarding Groups Explained: From A-List to Group C! [2023]

Are you wondering how exactly Southwest boarding groups work?

This article will show you everything you need to know about the Southwest boarding process.

I’ll also show you different ways that you can get priority boarding and cover things like family boarding and military boarding. I’ll also give you some details about Southwest seating (charts, maps, etc.) and some tips for getting the best seats.

Table of Contents

How many boarding groups does Southwest have?

Southwest has three main boarding groups:

  • Boarding group A
  • Boarding group B
  • Boarding group C

If you want to understand the Southwest boarding process though, you’ll need to understand much more than the three boarding groups. Keep reading below for more info on the boarding process!

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

How does Southwest boarding work?

When you check-in for your flight, you’ll be assigned a boarding group (A, B, or C) and within that boarding group you’ll be assigned a number (1 through 60).

So for example, you might be assigned A50, which means you’ll be the 50th person to board within Group A.

It could vary depending on the airport, but generally, you’ll see monitors or signs showing you where to stand for your group. The signs will typically say something like “A 1-30” or “A 31-60.”

An “A 1-30” sign would mean that if you have an A boarding pass and your boarding number is 30 or under (e.g., A25), that is where you need to go to line up.

You should also see some silver posts marked with numbers which will tell you where to stand. These numbers are usually marked in increments of five.

So if you have A50, you’ll locate the post that might have something like “50 to 55” marked and that is where you will need to go.

Southwest boarding post

You will then stand in that space and as the other four passengers start to accumulate in that area you will usually sort yourselves out by asking each other what boarding spot they have.

If you have A50, you will be in front of that little “50 to 55” section but if you had something like A53 you would be in the middle. Not all passengers care about getting in the exact order but some do.

Once you find where you need to stand, you’ll simply wait for them to start boarding and proceed to make your way to the plane. Once you’re inside the plane, you can choose any seat since seats are not assigned with Southwest.

As unconventional as it might sound from other airlines like United , the boarding procedures are usually pretty smooth.

Southwest planes at airport

What order does Southwest board its planes?

Although there are only three boarding groups, the actual boarding pass issuance process is actually more complex.

Below is the order that boarding passes will be issued, which also determines the order that you will board the plane.

Note that Southwest will usually not call for people to board by these categories. For example, they are not going to ask for all the “A-List” or “EarlyBird” members to board.

Instead, they will call groups up by boarding pass group number. You will hear something like, “now boarding all passengers with Group A boarding passes numbered one through 30.”

So below is the order that you can expect boarding passes to be issued/the order boarding will go.

Passengers already on the plane

Some passengers may already be on the plane depending on the origin of the flight. But if some passengers got off the plane for a layover, they might be among the first to board.

This means that you could have a Business Select ticket, and still have several people board before you depending on the size of the crowds.

Preboarding

Preboarding is available for “customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device.”

(Those with service animals will usually be included in this group as well.)

This is also when unaccompanied minors board the plane.

Other passengers who might board at this time are those with large camera equipment, instruments, and certain other select people like those who need an extra seat .

This group will be able to board before anybody else despite whatever boarding group or boarding number they are issued.

Because of the open seat policy for Southwest, passengers using preboarding may come under more scrutiny than other airlines.

So if you want to use preboarding with Southwest, it’s a good idea to inquire at the check-in counter about getting that on your boarding pass. In addition, you can also add a special service request to your booking.

Business Select

The next individuals to board are those who purchased Business Select fares. (This will be the first group to be issued boarding passes beginning with Group A.)

Southwest doesn’t offer a traditional first class but they do offer Business Select fares, which offer you the highest earning rate for Rapid Rewards. (More on those tickets below).

After passengers who have purchased Business Select fares, those who were upgraded to Business Select will be issued boarding passes.

A-list Preferred

The next to get boarding passes will be A-List Preferred , which is the top-tier elite status offered by Southwest.

You can qualify for A-List Preferred by flying 50 one-way qualifying segments or earning 70,000 qualifying points.

Once you qualify for A-List Preferred, you’ll receive a 100% bonus on Rapid Rewards earned, priority check-in, and security lane access. You’ll also get free in-flight wifi (on planes equipped with wifi) and the ability to get on earlier flights for free.

A-list is the bottom-tier elite status just below A-List Preferred and so they get boarding passes right after A-List Preferred.

A-List can be achieved by flying 25 one-way qualifying segments or earning 35,000 qualifying points.

Once you qualify for A-List, you’ll receive a 25% bonus on Rapid Rewards earned, priority check-in, and security lane access.

The next passengers to get boarding passes will be those with EarlyBird.

Southwest EarlyBird automatically checks you in 36 hours prior to departure and while it does not guarantee an A boarding spot, it will offer you a much better chance of getting a window or aisle seat. Be aware that recently, Southwest Airlines made a change so that Early Bird Check-in is not available on all flights.

Read more below on whether or not it’s worth it.

Boarding Group A/B

After EarlyBird passengers are issued boarding passes then boarding passes are issued based on the number of slots left over for Group A.

As mentioned, it is possible that there are no Group A boarding spots left for some EarlyBird passengers so the next boarding passes issued could be for Group B.

Also, some people falling into certain categories below might always be able to board right after Group A.

Need extra time

Something interesting about Southwest is that they state that if “a Customer with a disability simply needs a little extra time to board, we will permit the Customer to board before Family Boarding, between the “A” and “B” groups.”

Technically, this goes against the rules for preboarding because even people who only need a little extra time during boarding should qualify for preboarding.

Family boarding

If you are traveling with a kid 6 or under, you should be able to board in between Group A and Group B (this is the family boarding time ).

A-List (last minute)

Also, if you’re A-List and you purchased a last minute ticket you’ll be able to board between Group A and Group B.

And finally, military members (usually in uniform but not always) can board between Group A and Group B. If you’re not traveling in your uniform, consider showing your military ID to a gate agent and inquiring about priority boarding.

Boarding Group B

Once boarding Group A is filled up, then boarding Group B boarding passes will be issued.

If you’re in boarding Group B, you can still get a decent seat if you’re in B1 to B30, but the closer you get to boarding Group C, the tougher it’s going to be to get your desired seat.

However, if you’re okay with sitting in the rear of the plane, it will be easier to find desirable seats or seats together.

Boarding Group C

Once boarding Group B is filled up, then boarding Group C boarding passes will be issued.

Most of the time if you’re in Group C, it’s going to be very difficult to get a window seat or aisle seat. Head towards the back for your best odds.

Standbys will be the last to board.

[embedyt] https://www.youtube.com/watch?v=hg9a8jRGsVM[/embedyt]

Southwest boarding area

Companion Pass Boarding

The Southwest Companion Pass allows a partner to fly for free with you for up to two full calendar years and it’s one of the most valuable travel perks sought by many.

When you utilize the Companion Pass you and your partner will not necessarily get boarding passes right next to each other. Southwest did run a trial allowing companions to board next to each other but I’m unaware of the results of the trial.

Why do boarding groups matter?

Besides just being able to board the plane quicker and choose your desired seat (window or aisle), there are two specific reasons why you’d want a higher boarding pass.

Southwest has a generous baggage policy where they allow you to check two bags for free.

As for carry-ons, it’s the same baggage policy that most other major airlines have for their standard tickets: 1 personal item and 1 carry-on.

So by getting a better boarding position, you’ll be able to guarantee that you’ll have overhead storage for your bags.

Emergency row seats

Emergency exit rows on Southwest planes have extra legroom and/or have rows with only two seats which are great for couples.

By securing a higher boarding pass, your flight can become a lot more enjoyable as you’ll have more room.

Southwest usually flies 737-700s and 737-800s and the 737-800s have more emergency exit rows with only two seats, so it’s a good idea to check ahead of time (if possible) to see which type of aircraft you are flying on.

Southwest seats

Southwest seating details (seating chart)

If you’re flying Southwest, chances are you’ll be flying on a 737-700 or a 737-800.

You might be wondering about how much room you’ll have with your Southwest seating and here’s what you can expect:

  • 737-700 — Pitch (leg room): 31 inches; width 17 inches
  • 737-800 — Pitch (leg room): 32 to 33 inches; width 17 inches
  • 737-800MAX — Pitch (leg room): 32 to 33 inches; width 17.8 inches

So as you can see, when it comes to Southwest seating, you’ll get more leg room with the 737-800 according to SeatGuru and you’ll have a wider seat with the 737-800 Max.

.8 inches might now sound like that much but every little bit helps when you’re flying. You can view the Southwest seating charts here . 

Southwest seats

Get the best seat selection (Southwest priority boarding)

There are a few ways that you can secure “priority boarding” with Southwest.

I put that in quotations because there aren’t true priority boarding groups but there are some ways you can effectively get priority boarding and get the best seat selection.

If you purchase a Business Select fare, you’ll be guaranteed a boarding position A1 to A15.

Business Select fares are usually just a little bit more expensive than Anytime fares but they allow you to earn more points and also offer the following benefits:

  • Guaranteed A1-A15 boarding
  • Fly By lane access
  • Free premium drink
  • 12 Rapid Rewards per dollar spent
  • Fully refundable fare

You can read more on whether or not Business Select fares are worth it here . 

Upgrade to Business Select

Instead of purchasing Business Select fares you can also upgrade.

The cost to upgrade to Business Select varies from  $30 to $50 per segment , depending on the route.

To upgrade, simply approach the ticket counter or desk at the departure gate and inquire about the upgrade.

Sometimes they make you upgrade at the gate reserved for your flight but other times you can do it at check-in or at another Southwest gate.

Southwest should be able to tell you exactly what boarding number you’d receive before you upgrade so you can see if it’s worth it.

Update: you can now upgrade online at the time of check-in!

The Southwest Priority Credit Card offers up to four upgrades to priority boarding (A1 to A15) based on availability per year.

Among other benefits, it also offers a $75 annual credit,  20% back on in-flight drinks, WiFi, messaging, and movies, and  20% back on in-flight drinks, WiFi, messaging, and movies. It’s not a bad way to cover those upgrades to Business Select if you only need to cover a few of those a year. 

Southwest EarlyBird

Another option to secure a priority boarding position is to go with Southwest EarlyBird.

This will automatically check you in 36 hours prior to departure.

EarlyBird does not guarantee an A boarding pass but it will almost always get you a boarding pass that will allow you to get an aisle or window seat.

For the most part, you should be able to get a window seat or aisle seat just by checking in yourself 24 hours before your flight. (It’s often possible to get an A boarding pass checking in on your own.)

However, if you won’t be available to check in 24 hours prior or you don’t think that you’ll remember then EarlyBird could be worth it.

EarlyBird used to cost $10 each way and then it was increased to $15 each way. But recently, the pricing was changed to dynamic pricing so it could cost up to $25.

Good News: The Southwest Rapid Rewards® Premier Credit Card now offers two annual credits for Southwest EarlyBird!

You can read more about whether or not Southwest EarlyBird is worth it here.

seat assignment for southwest airlines

Can you save seats on Southwest?

There’s a lot of debate as to whether or not its acceptable to save seats on Southwest flights.

For the most part it does seem to be frowned upon but you can usually save seats within reason.

Generally, saving seats at the rear of the plane is not an issue , especially if you’re trying to keep your family together.

With that said, if you have a very large group, you might be inviting some issues since saving multiple rows can get a little messy at times.

Also, you don’t want to save seats in the front of the plane, as that might lead to confrontations. In addition, it’s usually not a good idea to save seats in the emergency exit rows as those are usually in high demand.

Tip: One trick I’ve done in the past is to get the flight attendant to occupy a seat as people board and people will usually pass over that seat.

Can groups board together?

Southwest will allow you to board in groups even if your boarding passes are not directly before or after each other.

The catch is that they want you to board with the member who has the lowest boarding pass.

So for example, let’s say there are three of you and you have the following boarding passes:

Southwest will ask that A25 and A60 board with B30.

This is to preserve the “integrity” of the boarding process since it actually doesn’t affect the boarding waiting time of any of the other passengers.

How to print a Southwest boarding pass?

You can easily print your boarding pass by checking in online.

You can print your boarding pass  online  at Southwest.com or at the airport using a self-service kiosk on the day of departure.

Southwest also allows you to board with a electronic or mobile boarding passes. You can request a mobile boarding pass at the time of check-in on Southwest.com, the Southwest.com mobile site, or the Southwest mobile app for iPhone or Android.

But note that mobile boarding passes are not currently available to passengers traveling on international flights.

Southwest Tips

If you want to learn more tips about flying for Southwest click here.

Also, if you want to earn more Rapid Rewards, be sure to check out the Southwest Shopping Portal . 

Southwest boarding FAQ

You can get the best boarding group on Southwest by purchasing or upgrading to Business Select. Upgrading will cost you $30-$50 per segment. You can also get a better boarding position by having A-List status. By purchasing EarlyBird, you can also increase your odds of getting in the first boarding group although it is not guaranteed.

Southwest does not allow you to select your seat prior to the flight.

Opinions are mixed on saving seats with Southwest Airlines. The best advice is to save seats in the back of the plane if you must and try to avoid saving multiple rows at a time when flying with a large group.

A-List will board directly after Business Select. First, A-List Preferred will board and then following them A-List will board.

Family boarding (which is offered to families traveling with a kid 6 or under), allows you to board between Group A and Group B.

Typically, if you have a boarding position under B30 you should be able to find a window or aisle seat. The further back in the plane you decide to sit, the more likely you will find a window or aisle seat.

Standby passengers will be the last to board.

You generally will have 31 to 32 inches of legroom.

No, Southwest stopped doing the special boarding process in March 2021.

Southwest boarding policies are pretty straight forward.

There are a few ways that you can get priority boarding though they all come with different degrees of assurance.

seat assignment for southwest airlines

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

One comment

Hey Daniel, do you have any insight on this phenomenon? I was standing in line at A54 and noticed that there were a LOT of empty spots in front of me (A31-A53) in a random array. There were even quite a few sporadic spots in the A16-A30 line next to me. After those A16-A30 people boarded the B1-B30 lined up and there were about 10 people with huge gaps between them. The flight was obviously not full and only had about 75 people flying (lucky me!). It was also an early flight (5am). There’s no way that 60+ people cancelled their trips at the last minute leaving these huge gaps, but it made me wonder how a person could be assigned B2, for example, the next person B8, then B12, etc. with no reasoning to the gap sizes. Again, this is assuming that half of the people on the flight were no shows or late cancellations – highly unlikely, especially because the flight check in lady confirmed that the flight was never fully sold.

It makes me think that SWA is assigning random line assignments Not in numerical order. With 75 passengers you would expect the bottom half of the A group and the first part of the B group to all be together. I get that they leave a little space for A List Preferred and all of that, but it’s odd that someone was assigned B2 and the next person that checked in was assigned B8 or whatever.

Comments are closed.

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